Privacy Policy

Introduction

Zenze Capital LLP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information: Name, email address, phone number, PAN number, Aadhaar number, address, income details, employment information, and bank account details.

Technical Information: IP address, browser type, device information, operating system, and usage data.

Financial Information: Credit score, loan history, and transaction data.

How We Use Your Information

• Process loan applications and disburse funds
• Verify identity and prevent fraud
• Communicate about your application status
• Improve our services and user experience
• Comply with legal and regulatory requirements
• Send promotional communications (with your consent)

Information Sharing

We may share your information with:

• Banking partners for loan processing
• Credit bureaus (CIBIL, Experian, Equifax, CRIF High Mark)
• Regulatory authorities as required by law
• Service providers who assist our operations

Data Security

We implement industry-standard security measures including 256-bit SSL encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Lodge a complaint with the Data Protection Board

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Loan application data is retained for 7 years as per RBI guidelines.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact our Data Protection Officer:

Email: privacy@zenzecapital.in
Phone: +91 9500536121
Address: 401, Trade World, Kamala Mills Compound, Lower Parel, Mumbai - 400013